Privacy Policy | PharmaSkillCraft

Pharmaskillcraft respects your privacy. This Privacy Policy explains what information we collect when you use our website or enroll in our courses, how we use it and the choices you have.

1. Information We Collect

Account details: your name, email address, mobile number and password (stored in encrypted form).
Google sign-in: if you choose "Continue with Google", we receive your name, email address and Google account ID from Google. We do not receive your Google password.
Learning records: courses you enroll in, lessons completed, exam attempts, results and certificates issued to you.
Payment records: amount, currency, payment status, payment method type and transaction ID.
Enquiries: information you send us through the contact form, email or phone.
Technical information: session cookies needed to keep you logged in, and basic information such as browser type and IP address.

2. Payments

Payments are processed securely by our payment partner, Razorpay. Your card, UPI, net banking or wallet details are entered on Razorpay's secure checkout and are not stored on our website. Razorpay handles this information under its own privacy policy and applicable payment security standards.

3. How We Use Your Information

To create and manage your account and give you access to the courses you enroll in.
To process payments, confirm enrollments and issue invoices or receipts.
To track your course progress, conduct exams and issue and verify certificates.
To respond to your enquiries and provide support.
To send important updates about your account, courses or these policies.
To keep our website secure and prevent fraud or misuse.

4. Sharing of Information

We do not sell or rent your personal information. We share it only when necessary with:

Razorpay, to process payments and refunds;
Google, if you choose to sign in with Google;
our website hosting and email service providers, who store and process data on our behalf;
government or law enforcement authorities, where required by law.

Certificate details (such as your name, course and certificate number) can be checked by anyone who has the certificate's verification link or QR code.

5. Cookies

We use essential session cookies to keep you logged in and to protect forms on our website. We may also store simple preferences (such as light or dark mode) in your browser. You can clear cookies in your browser settings, but you will then need to log in again.

6. Data Security

We use reasonable security measures to protect your information, including encrypted passwords, secure payment processing and restricted access to course materials. However, no method of transmission or storage over the internet is completely secure.

7. Data Retention

We keep your account and learning records for as long as your account is active, and payment and certificate records for as long as required for accounting, legal and certificate verification purposes.

8. Your Rights

You may request access to, correction of or deletion of your personal information, or withdraw your consent, by contacting us using the details below. Some records (such as payment records and issued certificates) may need to be kept where required by law.

9. Children's Privacy

Our courses are intended for students and professionals. If you are under 18 years of age, please use our website and enroll in courses with the consent and supervision of a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy when necessary. Updated versions will be published on this page.

11. Contact Us

For privacy questions, requests or complaints, contact us:

By using our website, you agree to the collection and use of information as described in this Privacy Policy.