Cancellation & Refund Policy

Please read this policy before purchasing a course.

Pharmaskillcraft offers online courses that are delivered digitally. Because course content becomes available immediately after payment, cancellations and refunds are handled as described below.

1. Cancellation

Once a payment is successful, your enrollment is confirmed and course access is activated immediately. Enrollments cannot be cancelled after this, except as described in this policy.

2. Eligibility for a Refund

You may request a refund if all of the following apply:

  • the request is made within 7 days of the payment date;
  • you have completed less than 25% of the course lessons;
  • you have not attempted the course exam; and
  • no certificate has been issued for the course.

3. Non-Refundable Cases

  • Requests made more than 7 days after payment.
  • Courses where 25% or more of the lessons have been completed, the exam has been attempted or a certificate has been issued.
  • Change of mind after substantial use of the course content.
  • Accounts suspended for misuse, sharing of login details or copying of course materials.

4. Duplicate or Failed Payments

If you were charged more than once for the same course, or money was deducted but your enrollment was not confirmed, please contact us with your payment details. Verified duplicate or failed payments are refunded in full.

5. Courses Cancelled by Us

If we cancel or discontinue a course before you can access it, you will receive a full refund.

6. How to Request a Refund

Email pharmaskillcraft@gmail.com with your registered email address, course name, payment date and payment/transaction ID, and the reason for the request.

7. Refund Processing

Approved refunds are processed within 5–7 working days to the original payment method (card, UPI, net banking or wallet) through our payment partner, Razorpay. The time taken for the amount to reflect in your account depends on your bank or payment provider. Course access is removed once a refund is processed.

8. Changes to This Policy

We may update this policy when necessary. The policy in effect on your payment date applies to your purchase.

9. Contact Us